Refund Policy

Effective Date: 15-Mar-2026

At ArialShop.com, we aim to deliver quality products and a reliable shopping experience. Please review this policy before placing an order.

1. No Replacement or Exchange

We do not offer replacements or exchanges for any products under any circumstances.

2. Eligibility for Refund

Refunds are only applicable in the following cases:

• The product received is damaged, defective, or incorrect.

• The issue is reported within 48 hours (2 days) of delivery.

3. Return Conditions

• The product must be unused and in original condition.

• Proof (photos/videos) is mandatory for all claims.

4. Return Process

To request a refund:

1. Email us at hi@arialshop.com with your order details.

2. Attach clear photos or videos showing the issue.

3. Once approved, you will receive return instructions.

5. Refund Processing

• Refunds will be issued to the original payment method.

• Processing will be completed within 5 business days after approval and product verification.

6. Non-Refundable Cases

Refunds will not be provided in the following situations:

• Change of mind after purchase.

• Incorrect size, preference, or personal dislike.

• Minor variations in color, design, or appearance.

• Requests made after the 48-hour window.

• Product is used, damaged by customer, or not in original condition.

7. Order Cancellation

Orders can only be canceled before dispatch. Once shipped, cancellation is not possible.

8. Contact Us

For any queries:

Email: hi@arialshop.com

By placing an order on ArialShop.com, you agree to this policy.